A Managers Guide to Developing Resilience    

Emotional resilience refers to one’s ability to adapt to stressful situations or crises. More resilient people are able to "roll with the punches" and adapt to adversity without lasting difficulties; less resilient people have a harder time with stress and life changes, both major and minor. It’s been found that those who deal with minor stresses more easily can also manage major crises with greater ease, so resilience has its benefits for daily life as well as for the rare major catastrophe.

Benefits to you and your organisation
By the end of this training, participants will:

• understand the difference between pressure, stress and resilience
• understand the main causes of stress
• understand the signs and symptoms that could suggest a member of staff is struggling to cope
• measure their current levels of resilience
• have a variety of tools and techniques for developing an individual’s ability to cope in a variety of situations

Learning Methods
This is a highly interactive and practical course that starts by raising the participant's awareness
of the resilient skills they already possess.


• What is resilience?
• How resilience, stress and pressure relate to each other
• What influences our resilience?
• Signs and Symptoms
• Conducting a Stress Risk Assessment
• How resilient are you?
• Characteristics of resilient people
• Developing resilience in you and your team
• Management Competencies
• Line Manager Responsibilities
• Coping Strategies to improve health and wellbeing
• Practical Case Studies for Managing Health and Wellbeing at work