Introduction to Coaching Skills    

The ability to motivate and support staff is crucial to the success of any
team or department, and therefore the overall success of an organisation.
Coaching is an integral skill requirement for any successful Manager or Team

Benefits to you and your organisation
By the end of the course, participants will be able to:

• Understand the benefits of coaching to the coachee, the coach and the business
• Understand the requirements to be a more successful coach and people motivator where staff feel valued and more receptive to change
• Become more effective communicators by understanding the tools and tips of successful coaching
• Acquire the knowledge and confidence to coach staff effectively to maximise performance, leading to greater productivity

Learning Methods
A significant part of the course contains key practical coaching sessions to
both observe and participate, all under the guidance and supervision of a
qualified coach.

Who Should Participate
Managers and Team Leaders wanting to acquire both the knowledge and confidence
to turn the theory into practice and take coaching back to the workplace.


• Definition of coaching
• Qualities of an effective coach
• Communication skills
• Values & beliefs
• The TGROW coaching model
• How to use coaching in the workplace
• Practical coaching sessions