awareness- of how you do your job, how you relate to other people
at work, and of yourself as a person - should be an important aim
of personal development. Knowing more about your strengths, and
the areas you can improve, should help to increase your effectiveness
at work. Anyone who takes their personal development seriously,
will welcome feedback, which provides opportunities to improve.
to you and your organisation
By the end of the course, participants will be able to:
• give and receive constructive feedback
• create the right atmosphere in which team members can acknowledge
successes, problems and opportunities
The training is highly participative. It consists of a blend of
informal lecture, discussion and syndicate group work.
Anyone who wants to ensure their written communications are high
impact and give a positive impression. Participants will be asked
to bring along a sample of their written communication. This will
be referred to during the course.
• What is feedback?
• Aims of effective feedback
• Why there is a lack of constructive feedback
• Two types of feedback
• Giving Feedback
• Receiving Feedback
• Role Plays