Thinking,
feeling and behaving assertively is a guaranteed method of achieving
constructive, long-term, effective outcomes. This course not only
provides you
with the essential skills and techniques but helps develop the confidence
that
will enable you to take greater control of your life.
Benefits
to you and your organisation
By the end of the course, participants will be able to:
• describe the nature of assertiveness
• identify and address their personal barriers to being assertive
• use a variety of assertiveness techniques
• demonstrate their assertiveness on their return to work
Learning
Methods
A highly participative course with a wealth of practical examples
and
exercises.
Who
Should Participate
Anyone who wants to develop their personal impact in their dealings
with
others. Those who wish to acquire greater confidence and control
over their
working lives.
Content
• What is assertiveness?
• How assertive are you?
• The benefits of being more assertive
• The assertive model
• Bill of Rights
• Assertiveness skills - practical exercises
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