Through a robust and effective performance development process, performance
and business objectives are focused to develop the personal skills of staff in
line with the future needs of the business. The performance of all staff is
maximized by creation of a progressive, high performance environment, where
talent and potential are developed and fulfilled; promoting a climate of
self-development.

Benefits to you and your organisation
By the end of the course, participants will:

• Understand the performance development process and the benefits to staff and the organisation
• Focus on the business objectives and priorities
• Understand the importance of CSMART objectives and how to achieve them
• Use a variety of tools to effectively implement a performance management process

Learning Methods
A participative course with practical examples.

Who Should Participate
Level 1 – all staff
Level 2 – Team Managers and Team Leaders

Content

• The Performance Management process
• Benefits
• The Performance Development plan
• Performance evaluation
• Communications
• Process timeline