The ability to motivate and support staff is crucial to the success of any
team or department, and therefore the overall success of an organisation.
Coaching is an integral skill requirement for any successful Manager or Team
Leader.

Benefits to you and your organisation
By the end of the course, participants will be able to:

• Understand the benefits of coaching to the coachee, the coach and the business
• Understand the requirements to be a more successful coach and people motivator where staff feel valued and more receptive to change
• Become more effective communicators by understanding the tools and tips of successful coaching
• Acquire the knowledge and confidence to coach staff effectively to maximise performance, leading to greater productivity

Learning Methods
The prerequisite for attending this refresher course is attendance on the
‘Introduction to Coaching Skills’ course. An extensive part of the course
contains key practical coaching sessions to both observe and participate, all
under the guidance and supervision of a qualified coach.

Who Should Participate
Managers and Team Leaders who have previously attended ‘Introduction to
Coaching Skills’ and who want to further develop their coaching skills.

Content

• Review of coaching experiences to date
• Review of coaching skills
• The TGROW coaching model
• Practical coaching sessions