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A manager has a legal responsibility to ensure that employees are able to work within an environment that maintains their dignity and comfort. It is essential that all managers possess the skills and knowledge to recognise bullying or harassing behaviour, to be able to manage and resolve the situation sensitively and effectively, and to manage any repercussions within the workplace.
Benefits to you and your organisation By the end of the course, participants will be able to: • demonstrate an understanding of workplace bullying and harassment• identify and challenge potential cases of harassment and bullying • contribute to providing a workplace which is fully committed to protecting the dignity of men and women • formulate proactive approaches to address the root causes Learning Methods The course uses a combination of training methods including individual, small and large group exercises, discussion and practical examples. Who Should Participate Managers and Team Leaders who need to recognise signs and symptoms of bullying behaviour and develop preventative measures to deal with this unacceptable workplace issue. Content • What is bullying and harassment?• Acceptable and unacceptable forms of behaviour • Why does it happen and what can be done about it? • The legal position • The cost of bullying and harassment • Supporting the individuals involved • Policies and procedures • Raising awareness in the workplace • Keeping the workplace free of bullying and harassment
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